Privacy Policy

1. Introduction

At ClearLedgerWay, we are committed to protecting your privacy and personal data. This policy explains what information we collect, how we use it, and your rights under Singapore law and the General Data Protection Regulation (GDPR).

We only collect data necessary to provide our accounting and audit services and to comply with legal obligations.

2. What Data We Collect

  • Contact details (name, email, phone, address)
  • Professional information and business documents you provide for accounting services
  • Billing and payment information
  • Technical data (IP address, browser type, access times) for website security

3. How We Use Your Data

  • To provide accounting and audit services to clients
  • To communicate with you about your business development goals or inquiry
  • To comply with legal and regulatory requirements
  • To improve our services and website security

4. Legal Basis for Processing

  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
  • Consent, where required (Art. 6(1)(a) GDPR)

5. Data Sharing

We do not sell or share your data with third parties except as required by law or to trusted partners who assist us in delivering our services (e.g., IT providers, payment processors). All partners are contractually bound to protect your data.

6. Data Security

We use industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, loss, or misuse.

7. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by Singapore law. Accounting files are typically retained for 7 years after service completion.

8. Your Rights

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at privacy@clearledgerway.com or at our office address.

9. International Data Transfers

If we transfer data outside Singapore or the EU, we help adequate protection through standard contractual clauses or equivalent safeguards.

10. Changes to This Policy

We may update this policy to reflect changes in law or our practices. The latest version will always be available on our website.

If you have questions about privacy, please contact us at privacy@clearledgerway.com.